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Our commitment

Accessibility at Sipra

We believe digital healthcare should be usable by everyone, including people who rely on screen readers, keyboard navigation, or voice control. Sipra is committed to meeting the WCAG 2.2 Level AA standard (Web Content Accessibility Guidelines 2.2) across our website and patient portal.

This is an ongoing commitment, not a checkbox. We run an automated accessibility gate on every code change, remediate the issues it and our code reviews surface, and schedule manual screen-reader and keyboard testing of our key flows before each major release.

What we’ve implemented

Keyboard navigation
All interactive elements (links, buttons, forms, and navigation) are operable with the keyboard alone, in a logical tab order that matches the visual layout, with a visible focus indicator throughout.
Screen reader support
Semantic HTML, ARIA roles, and descriptive labels are used throughout so screen readers such as NVDA, JAWS, and VoiceOver convey page content accurately. Dynamic updates are announced through ARIA live regions.
Alt text for images
Meaningful images include descriptive alt text. Decorative images use empty alt attributes so screen readers skip them without disrupting the reading flow.
Color contrast
Text and interactive elements are designed to meet WCAG AA contrast minimums (4.5:1 for body text) against their backgrounds. Color is never the only way information is conveyed.
Responsive design
The site adapts from small phones to large desktops without horizontal scrolling or loss of functionality, and interactive targets meet the WCAG 2.2 minimum size.
Skip navigation
A "Skip to main content" link is the first focusable element on the page, letting keyboard and screen reader users bypass the navigation and jump straight to the main content.
Form accessibility
Form fields have visible, programmatically associated labels. Error messages are descriptive, tied to their field with aria-describedby and aria-invalid, and announced to assistive technology.
Reduced motion
Animations and transitions honor the operating-system 'reduce motion' preference, and text can be resized up to 200% with browser zoom without loss of content or function.

Known limitations

While we work toward WCAG 2.2 Level AA across our whole digital presence, we are aware of areas still being improved and are actively addressing them:

  • Some third-party embedded components (such as payment and scheduling widgets) may not fully conform to the standard. We are working with our vendors to improve this.
  • Certain data tables in the patient portal may not yet expose complete row and column headers for screen reader navigation; this is scheduled for remediation.
  • Some older PDF documents may not be fully tagged for assistive technologies. Newly generated documents are created with accessibility in mind; older files are being updated on a rolling basis.
  • Authenticated portal and admin surfaces are covered by manual screen-reader testing rather than the automated per-route gate, and are reviewed before each major release.

Feedback and contact

We welcome feedback on the accessibility of the Sipra website and patient portal. If you encounter any barrier that prevents you from accessing part of our site, please tell us. We take these reports seriously and will respond as quickly as we can. Include a description of the issue, the page URL, and the assistive technology you are using, if any.

Email us at [email protected].

This statement was last reviewed on June 18, 2026 and is updated as improvements are made.